Shipments are made with the transport company _____________________.
TYPES OF SHIPMENTS AND ORDERS:
United States and Canada:
Minimum order: $1000
We understand that as a customer you expect to receive your order as soon as possible, so we work to deliver your order as quickly as possible.
In order to know when your order is shipped, we recommend that you keep an eye on your email inbox. We will send you a shipping confirmation for your order indicating the estimated delivery date.
On weekends or holidays, shipments will be managed the next business day.
How can I track my shipment?
You can track your shipment using the link you will find in the email confirming the shipment of your order.
Can I receive my order in the time slot of my choice?
You can leave your preferences about the delivery time in the space for comments for the carrier that you will find before finalizing your order. Although we know that they do their best to be able to make the delivery within the specified time, it may be difficult for them to comply depending on the route of the carrier. Don't be impatient!
What if my delivery address is wrong?
We recommend that you check the address indicated before placing your order to make sure that the data is correct and complete, since it is not possible to change the address once the shipment has already been made without incurring an additional shipping cost. If you detect any incorrect information, please contact us as soon as possible at [email protected] Also this management can increase the delay in delivery between 24 and 48 hours more. Do not forget to check all the fields before finalizing the order!
Non-working days in our fulfillment center for the year 2020. On these days no orders are prepared, therefore orders are delayed to the next working day. We apologize for the inconveniences. December 2020: days 6, 25 and 26.